When American Airlines took the step to centralize procurement, they needed a fix for fragmented processes, a siloed legacy tool, and a lack of standardization in sourcing and category buying. In this session, Tamra Pawloski (American Airlines) and Stan Garber (Levelpath) share what the buildout actually looked like. They will cover the phased rollout from intake through sourcing and contracts, the early results that followed, and practical advice on building internal advocacy and getting teams excited about AI.